Resources
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Social and community resources
8am-6pm, 7 days
Information and referral to community, public and parapublic services and programs, according to territory and need.
Eastern and Northern Quebec telephone service : 211 or 1 877 211-9933
Western Quebec telephone service: 211 or 1 844 387-3598
Live chat : https://www.211qc.ca/nous-joindre
Info-Social ou Info-Santé
24h/24, 7 days
Info-Social or Info-Santé 811 is a free, confidential telephone consultation service. If need be, they can refer you to an appropriate resource in the health and social services network or to a community resource.
Telephone service Info-Santé : 811 (choose option 1)
Telephone service Info-Social : 811 (choose option 2)
ParentLine
24h/24, 7 days
Service provided by professionals specializing in parent-child relationships.
Telephone service : 1 800 361-5085
Live chat :
https://www.ligneparents.com/LigneParents
Première Ressources
Monday to Friday, from 8am to 5pm
A free, anonymous service offering professional advice on parenting and parent-child relationships.
Telephone service : 514 525-2573
Toll-free (region) : 1 866 329-4223
https://premiereressource.com/en
Children Now
8:30am to 5pm, Monday to Friday
Organization offering professional legal services and advice, a community resource bank, information sessions and a crisis line for people experiencing family problems.
Montreal : 514 593-4303
Toll-free (region) : 1 800 361-8453
https://www.avanttoutlesenfants.ca/help-line
Réseau pour un Québec Famille
The Réseau pour un Québec Famille is a non-profit organization of national organizations concerned with the situation of Quebec families. Their website lets you discover the Maisons de la famille in your region.
https://www.quebecfamille.org/fr/repertoire-des-organismes-de-soutien-a-la-famille
Institut National de la Santé Publique du Québec
Lists with links to associations, organizations and support groups in Quebec that can help parents (Quebec food banks, early childhood resources, perinatal bereavement support, etc.).
L’accompagnateur
Website listing the most relevant resources for parents of disabled children.
https://laccompagnateur.org/public/
Écoute Entraide
8am to 10pm, 7 days
Community organization offering support to people experiencing emotional suffering.
Montreal : 514 278-2130
Toll-free (region) : 1 855 365-4463
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S.O.S Violence conjugale
24h/24, 7days
https://sosviolenceconjugale.ca/en
The mission of SOS Violence conjugale is to contribute to the safety of victims of domestic violence and to the reduction of domestic violence and its consequences by offering services to victims, to the public and to all those affected by domestic violence. To be referred to a shelter in your area, contact SOS Violence conjugale.
Telephone service : 1 800 363-9010
Texting service : 438-601-1211
Teletypewriter (TTY) for deaf people: 1 800 363-9010
Suicide Action Montreal
24h/24, 7 days
The Suicide Action Montreal line provides support for vulnerable clients and a listening ear for those bereaved by suicide.
Telephone service : 1 866 277-3553
Texting service : 1 855 957-5353
Live chat : https://suicideactionmontreal.org/en/our-services/
Ligne d’écoute Le Deuil (Grief)
10am to 10pm, 7 days
Bereaved people can receive empathetic listening and referrals by calling the toll-free Le Deuil line.
Telephone service: 1 888 LE DEUIL (1 888 533 3845)
http://tel-ecoute.org/services-pour-les-endeuilles/
The Kangaroo House
La Maison Kangourou offers families listening and referral services in your area. The organization's mission is to offer emergency and front-line services to children whose parents are experiencing temporary problems.
Service téléphonique : 514 524-4141
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Becoming a parent – Government of Québec
A guide providing an overview of government programs and services available to new or expectant parents.
https://www.quebec.ca/en/family-and-support-for-individuals/pregnancy-and-parenthood/parent
The baby - Government of Québec (INSPQ)
A guide that includes information on the different characteristics of newborns, ways of communicating, sleeping and child development.
https://www.inspq.qc.ca/sites/default/files/mieux-vivre/pdf/mv2021_s3_bebe.pdf
Canadian Pediatric Society – Caring for kids
Site offering information from Canadian pediatricians on the health and well-being of children and adolescents.
ÉducoFamille
Site publishing science-based articles and resources for parents and families.